What the scan found
The axe-core rules that failed on the Comcast/Xfinity homepage, most impactful first.
Buttons must have discernible text
button-name · critical impact · 4 elements
All page content should be contained by landmarks
region · moderate impact · 11 elements
Landmarks should have a unique role or role/label/title (i.e. accessible name) combination
landmark-unique · moderate impact · 1 element
ARIA role should be appropriate for the element
aria-allowed-role · minor impact · 1 element
Scanned September 1, 2026 against https://www.xfinity.com. 4 checks needed manual review and are not counted in the score.
What this scan does not cover
Automated checks like this one catch roughly 30–40% of WCAG issues, and this scan covers the homepage only. Manual testing is still required for keyboard flows, screen reader output and content quality.
A clean automated score is a floor, not a pass. If you need the issues an automated homepage check misses, run a full scan on your own site and work through the findings.
Why Accessibility Matters for Comcast/Xfinity
Internet and communication services are essential utilities. Account management, bill payment, service troubleshooting, and plan changes must be accessible. Comcast has faced multiple accessibility complaints regarding their web and streaming interfaces.
What this means
Each failure above is a concrete barrier an automated tool could see without a human in the loop. This is not legal advice, but ADA complaints routinely cite exactly these WCAG 2.1 AA failures — contrast, labels, landmarks and keyboard access.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
Fix accessibility issues
Use these free tools and guides to fix the accessibility issues found above:
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